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Privacy Policy

Privacy Policy

This privacy policy explains how Print Haven processes personal data in connection with its photo and art printing services, studio appointments, file review, test prints, and website use.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
Data category

Data We Collect

We may process contact details, order and inquiry information, uploaded image files, file specifications such as size, resolution, and paper preferences, consultation notes, payment and billing records, collection details, and technical data such as device and usage information from the website. Where relevant, we also process communications about test prints, proof review, and production status.

The categories collected depend on whether a person requests a quote, uploads files, or arranges a studio appointment.
Collection source

How We Collect Data

We collect personal data from forms, file uploads, email correspondence, consultation appointments, payment interactions, and website activity. Some technical data is generated automatically when the site is used, and some order-related information is created during preflight review, proofing, and production handling.

Information is received directly from customers and, in limited cases, from systems used to operate the website and order process.
Cookie type

Cookie Categories

The website may use strictly necessary cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies are used only to the extent needed for operation, security, and service improvement.

We use only standard cookie categories needed for operation, measurement, and preference handling.
User control

Cookie Controls

You can manage or delete cookies through your browser settings and, where available, through any on-site preference tools. Blocking certain cookies may limit basic site functions, form handling, or preference storage.

Cookie choices can be adjusted in the browser, although some site functions may be affected.
GDPR
EU framework

GDPR Overview

When GDPR applies, we process personal data on a lawful basis such as contract performance, legal obligation, legitimate interests, or consent where required. We limit processing to what is relevant for inquiries, orders, studio operations, and website administration.

Where GDPR applies, it governs our processing of personal data for users in the European Economic Area and related cross-border handling.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
Integritetsskyddsmyndigheten (IMY)
This section is intended for individuals whose data is protected by the GDPR.
GDPR rights respected

GDPR Rights

Where GDPR applies, individuals may request access, rectification, erasure, restriction, objection, and data portability, and may withdraw consent where processing is based on consent. A complaint may also be raised with the competent supervisory authority.

The rights described here are subject to verification and any legal exceptions that may apply.

Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and obtain a copy of data you provided. Some requests may be limited where we must keep records for legal, accounting, or operational reasons.

Available rights may differ depending on the legal basis and the type of data involved.

To exercise a privacy right, send a clear request describing the data or processing concern. We may ask for information needed to confirm identity and to locate the relevant records, and we will respond within the period required by applicable law.

Requests are handled after reasonable verification of identity and scope.

We keep personal data only for as long as needed for the relevant inquiry, order, production, support, or legal purpose. After that, data is deleted, anonymized, or archived where retention is required by law or necessary for legitimate business records.

Retention depends on the purpose of the record and any legal or accounting duty to keep it.

If this policy changes in a material way, we will update the published version and may provide additional notice where appropriate. The date of the latest revision should be reviewed before submitting personal data.

We may revise this notice to reflect legal, operational, or technical changes.
01

Purposes of Processing

We use personal data to answer inquiries, review uploaded files, assess resolution and crop settings, discuss size and paper options, prepare quotes, manage test print review, confirm quantities, produce printed items, arrange collection, process payments, provide status updates, maintain records, and meet legal or accounting obligations. We also use limited technical data to secure and operate the website.

Processing is tied to the studio workflow and the operation of the website.
02

Service Providers

We may share personal data with payment processors, hosting and technical service providers, communication tools, and other operational partners that support the website or order process. These parties may process data on our instructions and are expected to use it only for the services they provide.

Service providers receive only the information needed to perform their assigned tasks.
03

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with law, enforce our terms, protect our rights, or respond to lawful requests. We may also share information where necessary to establish, exercise, or defend legal claims.

Disclosure is limited to situations where a legal duty or valid request requires it.

Contact Information

Privacy email
[email protected]
Privacy phone
+46 70 647 18 41
Postal address
Ågatan 7, 27535 Sjöbo
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page